Committed to providing consumers with high - quality after - sales service
Diao sanitaryware has been committed to provide customers with high-quality after-sales service, the pursuit of customer satisfaction as our consistent goal, established a unique dior sanitaryware service culture.Dior sanitaire has a professional, experienced after-sales service team, in the national office with after-sales service specialist, specializing in dealers customers to provide after-sales training, technical support, return replacement processing accessories guarantee other related pre-sales, sales, after-sales service.In the industry took the lead in proposing time-limited response after-sales service to ensure that customers' problems can be dealt with in a timely manner.
Service culture
Service tenet: customer first, sincere service
Service concept: honesty, excellence
Service standard: Customer satisfaction is our standard
Performance Pledge:
Five-year quality guarantee
Four professional services - design, installation, maintenance repair
Three stages of full service before, during after sales
24-hour time-limited response
All his life
Quality assurance
The quality guarantee period shall be calculated the date of purchase (the time shall be subject to the invoice);The certificate of quality assurance shall be the letter of commitment of after-sales service (namely the warranty card) the voucher of purchase, the absence of the certificate of quality assurance shall be deemed as an expiration of the warranty period.The warranty period of different channels is slightly different, which shall be subject to the after-sale service commitment letter issued by the seller (namely the warranty card).